Preparing for your training session

Once you have booked an appointment, you will be sent an intake questionnaire. This gives your trainer all the necessary information to ensure we can meet the unique needs of your dog and your family. Please complete and submit this form at least 24 hours prior to your booked appointment.

Dogs are required to be up to date on vaccines. Please email a copy of your dog's vaccination record to info@smartypaws.ca by no later than 24 hours prior to your appointment.

Please prepare for your training session by having the following items close at hand:

A selection of tiny sized tasty treats

Standard harness with a front clip leash attachment

Standard 6 foot leash

Your dog's bed or blanket

Smarty Paws utilizes positive reinforcement, reward based training. 

E-Collars, citronella collars, choke chains and prong collars will not be used for training.

This equipment can be uncomfortable or painful for dogs and create negative associations between you and the world around you which carries the risk of behavioural fallout.

If you are already using these tools, we are happy to work with you and your dog and create a training plan that replaces these items with other methods.

We are pleased to announce that we are now accepting select behavior modification and reactivity concerns on a case-by-case basis. We prioritize matching each dog with the right level of experience to ensure the best possible outcome.

Unfortunately, the canine industry is unregulated, meaning that anyone can call themselves a dog trainer or behavior consultant regardless of their experience, education, or methods. 

In an unregulated industry, we choose to lead with integrity.

Melissa is a certified Canine Behaviour Consultant. While she is qualified to assess and implement strategies for complex concerns, we are guided by a highly ethical approach to behaviour work and each inquiry about reactivity will be reviewed on an individual basis. 

While we believe that training and behaviour modification should be handled by professionals who have completed a rigorous certification program, we understand that having that scientific foundation does not replace decades of hands-on experience. 

Advanced concerns will have the best outcomes when matched with professionals whose depth of experience align with the complexity of each dog’s specific concerns.

If a case requires a level of experience beyond our current scope, we will refer you to a trusted colleague or recommend a veterinary behaviourist to ensure you and your dog get the best possible support.

Effective training strengthens the bond between pets and families, while encouraging positive changes in a safe and humane manner. Partnering with an expert who aligns with your family’s needs is the key to achieving lasting results.

Our priority is ensuring you and your dog are set up for success, even if it isn't with us.

Due to the nature of private, in home training sessions, if you or your dog have symptoms of illness we ask that you let us know right away to discuss whether your session should be rescheduled.

Many viruses are easily transmitted onto clothing or equipment. We are committed to your dog's well being and don't want to potentially bring viruses from one home into another - especially a home with young puppies that aren't yet fully vaccinated or dogs who may have medical issues that make them more vulnerable. 

If you or another member of your family is sick, we ask that you contact us prior to our arrival for your appointment. We strive to ensure appointments are kept as planned. If your trainer picks up an illness from one home, it becomes inconvenient and disappointing for other clients who then need to be rescheduled.

If you or your dog shows signs of coughing, cold or GI upset prior to your appointment, please contact us so we can discuss whether it's appropriate to keep or reschedule your appointment. Please also contact your veterinarian to ensure your dog's well being.